+971 55 592 0245


We provide proactive monitoring and managed IT services with increased efficieny to help you cutting your IT expenses and hassels so you can focus on your business.

OUR IT Infrastructure Solution

Messaging and Collaboration Services

Manage messaging infrastructure and components, to provide an end-to-end solution for your collaboration environment. Our messaging services unleash the performance of your infrastructure — from strategy and design to transition, operations and continual improvement. We ensure your messaging service is safe, responsive and available with industry-leading tools and IT Infrastructure Library (ITIL)-aligned processes and methodologies.
Microsoft Exchange lets you accomplish more with a rich, business-class email experience on phones, tablets, desktops, and the web.

AMGEEN can help you design and develop messaging and collaboration services that are best aligned to your organizational needs, through our suite of offerings that include:

1. Smarter inbox: Exchange 2016 helps you get more done through faster search and an inbox that is more personalized, more helpful, and more intelligent.

2. Simplified architecture: A simplified architecture, originally forged in the cloud, combines the mailbox and client access roles, so it’s easier to plan and scale your deployments. Streamlined coexistence with Exchange 2013/2010 means easier upgrading

3. Better collaboration: With its new approach to attachments that eliminates versioning headaches, plus other enhancements, Exchange Server 2016 makes working together on documents easier.

4. Mobile productivity: Exchange Server 2016 powers the latest Outlook experiences on phones, tablets, desktops, and the web so you can get more done, wherever you are.

Through these services, AMGEEN helps you to efficiently provision and manage your modern workplace environment, providing flexibility to your workforce while accruing several business benefits. AMGEEN builds, operates and provides professional services on email and collaboration platforms of Microsoft Exchange.
AMGEEN has various experience on Microsoft Exchange migration from Exchange 2007 to Exchange 2010 to Exchange 2013 and now to Exchange 2016.

Our basic transformation model:

Microsoft® Lync® and Skype for Business Services

Enable a reliable unified communications platform that securely connects your users anywhere, on any device. Our collaboration services provide lifecycle support and management for your Microsoft Lync and Skype for Business infrastructure and services, enabling your organization to communicate with confidence and enhance business agility — while driving down costs and risk. We provide support for instant messaging and presence, online presence and internal conferencing and enterprise voice.

Introducing the next generation of Skype Room Systems:

Skype Room Systems provides a complete Skype for Business meeting room experience that brings HD audio video experience to your meeting. Work like you’re in one place; quickly and easily join meetings, make phone calls, instantly share content in room and remotely, all from an elegant touch screen console device. Transform your meeting rooms and make any space a Skype meeting place.

Skype meetings:

Skype meetings provides audio, video, and web conferencing on the Internet, with the ability to schedule a meeting in advance or start one at any time. Up to 250 people can join a meeting, using the smartphones, tablets, PCs, phones, and meeting room devices.

Single touch join

Join easily with a single touch or click from your calendar, meeting reminder, or the Skype for Business client.

Multi-party HD video

Make video a more natural part of everyday business and collaboration, with 1080p resolution, and up to 6 people shown live simultaneously.

Content sharing

Focus on the things you're doing together, even when you’re far apart, with integrated real-time co-authoring, desktop sharing, application sharing, and PowerPoint presentations.

Office 365

Office 365 is a next generation cloud solution, which allow their customer to host their email system secure, reliable and most of important available all the time. Office 365 is suitable all kind of businesses small, medium and enterprise.
Microsoft Exchange hybrid solution allow their customer to collaborate their on premise Exchange with Cloud.
Email still remains the main channel of corporate communication despite the advent of social media and collaboration solutions. However, as the usage of email services grew rapidly many enterprises started finding email communication management difficult.
Enterprises usually face the following challenges:

  • Storage Limitations:Storage limitation is usually highlighted by end users, as a primary issue with email services. In the past few years we have seen a massive rise in the:

    o Size of attachments
    o Usage of attachments
    o Space required for storing messages
  • Dealing with Spams:There The amount of spam keeps increasing day by day. Nowadays, billions of messages need to be blocked every day and if not blocked properly it can negatively impact efficiency. More importantly your employees’ can be distracted from focussing on important business messages.

  • Gen-Y Employees:With the advent of new technology and mobile devices, employees are no more confined to their workstations. This has led to an increasing demand for access to email on mobile devices.

  • Guaranteed Availability:End users, today demand 24/7 availability and more functionality from their email system.

  • Availability during Unforeseen Events:Email communication today has become so critical that today, end users demand for uncompromised and continued services.

  • A Costly Affair:The expense of operating an in house email and messaging function is an expensive task and more and more organizations today are looking for economical alternatives such as outsourcing the function. Initial cost differences are extremely high, as much as 85%.

What you can expect?
  • Pay-per-Use:This provides flexibility allowing customers to scale usage up and down as required.

  • Easy Deployment and Scaling:Email services can be deployed at a much faster pace. This makes it easy to add or eliminate small number of users, or even entire business operations, which is particularly important when integrating merged or acquired companies into an MS Exchange infrastructure.

  • Cost Optimization: Enterprises register a significant reduction in the cost (85%) of collaboration and communication as compared to in-house messaging systems of an enterprise.

  • Increased Productivity:Transferring the responsibility of managing spam, protection against virus attacks, being compliant to regulations and maintaining storage requirements etc., gives opportunities to invest time in value additive business activities.

  • • Deployment Flexibility: Office 365 allows an enterprise to be more flexible in the way that they deploy an email management solution for their employees. For example, an enterprise may opt to manage MS Exchange in-house for its corporate headquarters, but provide AMGEEN’s MaaS to each of its field offices that do not have an in-house IT staff.

  • Increased Operational Efficiency: AMGEEN is supported by well-trained technical support staff who are available 24X7 and are capable of resolving problems quickly and with minimum expertise from their customers.

  • Guaranteed Availability: The service availability commitment from AMGEEN is 24 hours with 99.9% uptime 365 days a year.

  • Minimizes the impact on the internal network: Office 365 provides anti-virus and anti-spam filtering which eliminates nearly 75% of email that would normally come into networks as spam, only to be quarantined and eventually discarded by end users later. This saves significantly on bandwidth and storage, and on costs that are growing exponentially and unpredictably in smaller organizations.

Managed Print Services and Solutions:

Today, Managed Print Services (MPS) is a well-established method of optimizing printer fleets and reducing print-related costs by almost 10-30%. Many organizations that have implemented an MPS program have only realized a fraction of the true benefits - such as, streamlining document-intensive workflows. Sometimes MPS goes wrong in terms of value delivery; and sometimes a declining cost per page creates the incentive for organizations to print more. Next generation MPS (also known as Managed Content Services or MCS) is a logical extension of MPS, as MCS picks up from where MPS leaves off. A proper managed print services is needed for different organizations to optimize their costs and reduce unnecessary printing and discarding of papers.

We make print management as easy and pain free as possible. From simple tracking and monitoring of print jobs, to integrating BYOD printing or advanced custom job management, Our solution can be up and running in minutes.

computer support
What you can expect

These are the benefits of utilizing Next Generation Managed Print Services:

  • Proactive and intelligent support - proactive alert monitoring reduces service calls and downtime
  • Reduce waste with the Environmental Asset Recovery Program and the Metered Supplies System
  • OPEX pricing
  • Printing from Mobile devices
  • Security, governance and compliance
  • Automated paper-based processes

We work with many different enterprises!

We are your IT Service Management Partner to setup, manage and realize your end-to-end business goals.

contact us for a competitive price

+971 55 592 0245